FAQs

Q. What is Glowzy?
Glowzy is a beauty & wellness brand offering carefully curated products designed to support self-care, confidence, and everyday glow.

Q. Are Glowzy products genuine?
Yes. All products sold on Glowzy are premium and quality-checked to ensure authenticity and reliability.

🛍️ Orders & Payments

Q. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available across most locations in India.

Q. What payment methods do you accept?
We accept Cash on Delivery, UPI, debit cards, credit cards, and other secure online payment options available at checkout.

Q. How do I place an order?
Simply browse our collection, add products to your cart, and proceed to checkout. Follow the on-screen steps to complete your order.

🚚 Shipping & Delivery

Q. Do you offer free shipping?
Yes, we offer free shipping on eligible orders. Shipping offers may vary during promotions.

Q. How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location.

Q. Can I track my order?
Once your order is shipped, you will receive tracking details via SMS or email.

🔄 Returns & Refunds

Q. What is your return policy?
We offer a 7-day easy return policy on eligible products. Items must be unused and in original packaging.

Q. How do I request a return?
You can contact our customer support team through the Contact Us page, and we’ll guide you through the process.

Q. When will I receive my refund?
Refunds are processed within 5–7 business days after the returned product is received and verified.

💬 Support & Contact

Q. How can I contact Glowzy?
You can reach us via the Contact Us page. Our support team is happy to assist you.

Q. What if I have more questions?
Feel free to contact us anytime — we’re here to help 😊